Our approach

About Us

Our team at Pacific CPA Chartered Professional Accountants delivers quality service to clients all across Vancouver Island and the Lower Mainland. We take pride in being an innovative general practice CPA firm.

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Our company

Our Company

With the rate of technological advancement, the world around us is ever-changing and that includes our profession. For generations, the primary role of an accountant has been to complete compliance–based work such as mandated company audits and income tax filings. We believe the status quo of the traditional accounting services is no longer enough. Today’s taxpayers and businesses should be seeking the services of accounting firms that offer true value-add advisory services.

We invest time and resources into adopting today’s leading technologies to better assist our clients. We view technology as a tool that enables us to improve productivity and efficiency that can be passed down as cost savings to our clients. As it stands today, technology has not replaced the critical thinking and analysis capabilities of a well–trained Chartered Professional Accountant. As such, there are plenty of opportunities for us to add value while saving you time and money!

How we work

Our Approach

By integrating the tried-and-true methods of accounting with modern technology, our CPA firm is able to deliver personalized solutions for you and your business. A true best of both worlds scenario.

We respect our firm’s history and the traditions of our industry, but we feel it’s okay to be different. At Pacific CPA, we recognize that each individual and business is unique and a one-size–fits–all approach generally doesn’t work.

We believe you are successful in life or in business because you are different. With this understanding, we take the time to get to know you, your business and its unique requirements. After all, how can we offer a solution without investing the necessary time to understand your needs?

Step 1: Let’s Connect!

Please complete our intake questionnaire that will provide us with the necessary information to determine if the services you are seeking are within our scope of services provided and if we would be a good fit for you. We will reach out to you from there to confirm next steps.

Step 2: Become a Client

Once we have a better understanding of your unique requirements, we will provide you with our service plan options and recommend a solution that fits your current needs and budget. Once the plan has been selected, we will issue the following documents for electronic signature:

Step 3: Communicate

Relationships require trust, but we understand that trust is earned not given. As a result, we want to be as open and transparent as possible about our fees and the services we deliver. We do our best to avoid any unwanted surprises.

Step 4: Deliver

It’s simple: we do what we say we’re going to do when we say we’ll do it. We don’t just want you to be satisfied; we want to provide you with so much value that you look forward to seeing us! By combining our innovative approach with the knowledge of our experienced staff and today’s leading technology solutions, we are uniquely positioned to take care of your accounting, tax, and business advisory needs. Let us take care of the numbers so you can focus on growing your business.

Documents issued for electronic signature

Corporation:

Engagement Letter

This is a letter outlining our responsibilities, the services we are providing, and our billing policies.

Payment setup

Depending on the service plan selected, you will be issued one of the following:

  • Retainer Invoice: This is intended to cover a portion of the expected final invoice. Payment of this invoice will be required prior to work commencement on your file.
  • Pre-authorized debit/credit agreement: For your convenience we offer monthly payment plans via pre-authorized payment plan agreements.

Personal Tax Returns:

Engagement Letter

This is a letter outlining our responsibilities, the services we are providing, and our billing policies.

Since 1985

Our History

We have been helping our clients minimize tax and grow their business since 1985. Pacific CPA, formerly Moore Cargill was founded on the basis of the CPA firm’s core values which remain the driving force of the vision of the firm to this day.

Pacific CPA reception and waiting area with the Pacific CPA sign

Core Values

Integrity

We do the right thing

Service

We provide our clients with unparalleled service

Innovation

We are committed to investing in technology and continuing education

Relationships

We value true relationships with our clients and colleagues

Excellence

We strive to be an industry leader among accounting and tax service providers

Work-Life Integration

We value flexibility and encourage a balanced approach to life

Positivity

We show up every day with a positive mindset and approach to everything we do

Connect With Pacific CPA

Our team at Pacific CPA Chartered Professional Accountants delivers quality service to clients all across Vancouver Island and the Lower Mainland.

Intake Questionnaire

New clients

Please complete the intake questionnaire to help us understand your accounting needs, so we can assess how we might be able to assist.

Upload Documents

Existing clients

Upload documents to Pacific CPA through the client portal.

250-758-2724

Call or visit

1-6135 Metral Drive, Nanaimo, BC V9T 2L7
reception@pacificcpa.ca